PRIVACY POLICY:
TELEFÓNICA is bound by the Spanish legislation on data protection and, in particular, by the Organic Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December which approves the Regulation implementing Organic Law, and other applicable regulations on this field. TELEFÓNICA is committed to foster the correct use and handling of personal data of the User. The data you provide will be stored in a data file owned by TELEFÓNICA.
The personal data provided during navigation and use of the Website will be treated by TELEFÓNICA in order to allow proper management of the Website. Additionally, TELEFÓNICA may collect specific data of the User for the creation of User accounts or the provision of products and/or services.
TELEFÓNICA collects information and personal data by the User through the navigation process. Particularly, information is collected when signing up, when contacting TELEFÓNICA or when using or contracting the products and services of TELEFÓNICA.
As way of example, TELEFÓNICA collects information when the User gets registered, contacts TELEFÓNICA, buys the products and services, enters promotions, uses TELEFÓNICA ´s networks, signs up, etc.
Use by TELEFÓNICA of the User data shall be made in way which allows the following activities:
(i) Providing access to the User to parts of the Website;
(ii) Placing Users´ orders and payments;
(iii) Contacting the User;
(iv) Making research activities;
(v) Preventing crimes and frauds;
(vi) Managing complaints;
(vii) Recovering debts, managing credit, detecting and preventing fraud and money laundering;
(viii) Informing about the services, offering promotions and sending information about TELEFÓNICA and its partners products and services;
By using this Website and by providing the data to TELEFÓNICA, the User acknowledges and agrees that TELEFÓNICA shall be entitled to share these data (including any personal data) with third parties. For the purpose of this activity, third party entities may include:
Partner companies and/or agencies and their subcontractors or prospective partners, in charge of providing part of the services (i.e. billing, call centers, etc.);
- Other companies within the TELEFÓNICA group of companies;
- Credit reference and fraud prevention agencies;
- Other communication and telco companies;
Additionally, TELEFÓNICA shall be entitled to share the information with any public authority or law enforcement agency (when requested) and/or any entity with the purpose of complying with law or regulations or in the context of legal proceedings.
The User may, at any time, exercise the rights of access, rectification, cancellation and opposition regarding the processing of personal data made by TELEFÓNICA, in writing by addressing a request to:
Ref. Data Protection:
Address: Ed. Oeste 3, Planta 2ª. / Ronda de la Comunicación s/n. C.P: 28050 (MADRID)
Email: certificaciones.businesssolutions@telefonica.com
The personal data collected will be appropriate, pertinent, relevant and not excessive in relation to the aim pursued, and will be cancelled when no longer necessary or relevant for that purpose, or when requested by the User in exercising the legitimate right to cancel the personal data.
The User acknowledges the accuracy of the personal data and is responsible for communicating any relevant.
In the event the User does not wish to receive electronic commercial communications from TELEFÓNICA, the User may request so at any time by sending an email to the following email address: certificaciones.businesssolutions@telefonica.com